Introduction
Linecraft Projects (Pty) Ltd ("we," "us," "our," or "Company") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website linecraftprojects.co.za.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the site includes:
Personal Data
- Contact Information: Name, email address, phone number, mailing address (via contact forms or quote requests)
- Project Details: Description of your project, budget, timeline, and preferences you share with us
- Communications: Any messages, emails, or WhatsApp communications you send us
Automatically Collected Data
- Analytics: Browser type, pages visited, time spent, referring URL (via Google Analytics)
- Usage Data: IP address, device type, operating system, cookies
How We Use Your Information
We use the information we collect to:
- Respond to your quote requests and inquiries within 48-72 hours
- Send project updates, invoices, and service-related communications
- Improve our website, services, and user experience
- Comply with legal and regulatory obligations
- Protect against fraud, security threats, and abuse
- Send marketing communications (only with your consent)
Sharing Your Information
We do not sell or share your personal information with third parties for marketing purposes. We may share your information with:
- Service Providers: Contractors, suppliers, and trades we work with on your project (with your knowledge)
- Legal Requirements: When required by law or to protect our rights
Security
We implement reasonable security measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
Cookies
Our website uses cookies to enhance your experience, analyze usage, and track conversion. You can disable cookies in your browser settings, though this may limit site functionality.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Opt out of marketing communications at any time
To exercise these rights, contact us at linecraftprojects@gmail.com.
Third-Party Links
Our website may contain links to third-party websites (Google Maps, WhatsApp, etc.). We are not responsible for their privacy practices. Please review their privacy policies before sharing your information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective date."
Contact Us
If you have questions about this Privacy Policy, contact us at:
Linecraft Projects (Pty) Ltd
6 Robor Crescent, Mowbray
Cape Town, Western Cape 7700
072 397 9473
linecraftprojects@gmail.com